Privacy Policy
Effective Date: January 21, 2025
Life Forward values your privacy and is committed to handling your personal information in a safe and responsible manner. Please review the following information since it outlines how Life Forward (“us”, “we”, “us”) collects, use, and discloses the personal information you provide in connection with our services.
By using our website, services, or interacting with us, you consent to the practices described in this policy.
Protecting Your Information
We take reasonable precautions to safeguard your personal and health information. While no one can guarantee to be 100% secure, we are committed to doing our best to protect your information.
Information We May Collect
We may collect the following types of personal information from you:
Personal Identification Information: Name, address, email address, phone number, and date of birth, device identifier.
Financial Information: Credit Card number, Bank account number, and related data for payment processing. We do not store your sensitive payment information directly, rather we utilize third-party credit and bank processing firms.
How We May Use Your Information
We may use your personal information for the following purposes:
To provide healthcare services, including medical treatment, advice, and support.
To process gifts and financial contributions.
To communicate with you about our services, events, and updates.
To improve our services and website, through feedback or usage data.
To comply with legal and regulatory requirements, such as health and safety regulations.
Using and Sharing Your Information
We will not share, sell, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following situations:
To perform our services and provide customer service.
With healthcare providers or partners who need the information to provide services to you.
With third-party service providers who assist us with processing payments, managing our website, or other services necessary for our operations.
Internet and/or electronic activity: browsing history, search history, information regarding interaction with our website.
For analytics to understand and improve our services and capabilities.
As required by law, including in response to a subpoena, legal process, or governmental request.
In case of a merger or acquisition, your information may be transferred to the new owner as part of the assets.
The use of Cookies and similar tracking technologies
Our website may use cookies or tracking technologies to enhance your experience, analyze site usage, and customize content.
You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your ability to use certain features of our website.
You have certain rights regarding your personal information:
Access and correction: You may request access to your personal or health information and request corrections if the data is inaccurate.
Deletion: You may request that we delete your personal data, subject to legal or regulatory obligations.
Opt-out: You can choose to opt-out of receiving marketing communications from us at any time.
Data portability: In some jurisdictions, you may request a copy of your personal data in a structured, commonly used format.
Policy Updates
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements.
We will post the revised policy on our website and indicate the date of the most recent update.
If you wish to exercise any of these rights, please contact us using the information provided below.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Life Forward
2415 Auburn Ave.
Cincinnati, Oh 45219
Info@lifeforwardcincy.org